When will I be able to make a booking for 2022?
Bookings are now live! We are excited to welcome you to to our new location 400m up the beach, opening by Feb 2nd 2022. Follow us on social media and sign up to our newsletter for our latest updates. Let’s keep those fires burning!


How do I reschedule a session?
If you want to change to a different date and it is within our cancellation period, please follow the below steps:

  1. Log into your account
  2. Go to Manage My Sauna Sessions and select ‘Cancel’ next to the booking
  3. Go to Orders & Refund Requests and click ‘Refund’ – this will give you the option to create a ‘Beach Box Credit’ for the payment you had made for the cancelled session. If you paid with Beach Box Credits it will automatically create a new credit for you, so you don’t need to do this step. You can view your Beach Box Credits here.
  4. Go to Book Now and select the new date – when you checkout, you will be asked if you would like to use your Beach Box Credits to pay – click on the voucher you can see there. If you need to pay extra you will be prompted to pay the balance. If the session is less money, then the extra funds will stay as Beach Box Credits for you to use another time.
  5. Please note: Credits will be valid for Beach Box’s new site 400m up the beach, opening by Feb 2nd 2022. We regret that we can not offer cash refunds for unused credits/vouchers.

How do I cancel a session?
Please read our cancellation policy before you cancel.

If you are within the allowed cancellation period, Log into your account and go to Manage My Sauna Sessions and select ‘Cancel’ next to the booking. Then you MUST do one of the following:

Request Beach Box Credits
Perfect for our regular visitors. Go to Orders & Refund Requests and click ‘Refund’ – this will give you the option to create a ‘Beach Box Credit’ for the amount you paid for the current session. If you paid with Beach Box Credits it will automatically create a new Credit for you so you don’t need to do this step. You can view your Beach Box Credits here.
/OR /
Request a refund
If you would prefer a refund back to your original payment method, please email hello@beachboxspa.co.uk. If you are within the cancellation timeframe, we will process the refund for you the following working day and you will receive the refund within 5-7 working days from stripe back to the payment method you used for the booking.

Please note: Credits will be valid for Beach Box’s new site 400m up the beach, opening by Feb 2nd 2022. We regret that we can not offer cash refunds for unused credits/vouchers.


Are there changing rooms/lockers/showers?
Each Sauna has it’s own changing trailer or cubicle area. We only have cold showers but we can give you a bucket of warm water to finish off. Hairdryers and small lockers for wallets and phones are available – ask at reception if required.


Are children allowed?
You are welcome to bring children if you are booking one of our Saunas for exclusive use only. We regret that under 16s can not join shared sauna sessions.

Children of 5 years or over are welcome on a child to adult ratio of 1:1 if they are under 7. Under 16s need to be accompanied by an adult inside the saunas at all times. If you are leaving the sauna to shower/cool off, please do not leave the children alone in the sauna whilst you do so. Please ensure children don’t run onsite or jump into the plunge baths as there are many trip hazards, and of course be very careful with little hands near the stoves.

A full child safety brief will be given on arrival.


Can I add extras and treatments at a later date?
Yes, tap the Book Now button on our website and scroll down to ‘ADD TREATMENTS TO AN EXISTING BOOKING’, you can then choose your treatments and enter your order number when prompted. This will link the treatments to your Sauna booking. Otherwise you can purchase face masks, scrubs, etc on the day. Please note we need 48 hours notice for the Wellness Ice Bath.


How many salt scrubs/clay masks/body care platters should I add for my group/per person?
Our platters, masks and scrubs are per person, but they can be shared between 2 if less product is required.


How many bunches of leaf whisks do I need?
Traditionally 2 bunches are used to give a thermal massage – the hosts can show you the basics . 1 bunch is great too for giving the sauna a woody smell and for more basic whisking techniques.


Food and drink policy – can we bring alcohol/nibbles?
Saunas, sea plunges and alcohol don’t mix well and can make accidents happen, so we have a strict no-alcohol policy at our spa. We also reserve the right to deny entry to anyone who we deem to be under the influence of drugs or alcohol, without a refund or credit. We sell healthy Baltic mineral waters, birch water and kombucha to re-hydrate you during your visit. You can bring nibbles if required (salty is good for post sauna mineral replacement) but we don’t allow food inside the saunas.


What is the Sauna etiquette (re nudity/towels, etc)?
If you were to book one of our saunas for exclusive use, you’re welcome to sauna in the German and Finnish way, however you will need to cover outside the sauna and in the shower area as this is open to the public. This could be with a hammam towel that you don’t mind getting wet.

Clothing is compulsory if you’ve booked an individual ticket. We ask that every customer sits on a towel at all times in the saunas.

Can I Purchase a Gift Voucher?
Yes you can purchase an E-card for the value of your choice on our website. Please select for it to be emailed on a particular date and time directly to the recipient on their email address (as the coupon will be linked to the email address and will only work for that person). The recipient can then click on the e-card and be taken directly to our website where they can book as they wish. They are ‘smart’ coupons in that they can hold change and be used multiple times across our saunas.

Please note: Our e-cards are valid for use at new site, 400m up the beach, opening by Feb 2nd 2022. We can not offer cash refunds for unused vouchers/credits.

Head over to our website shop to purchase an e-card – https://beachboxspa.co.uk/shop/e-cards/


Adverse weather conditions.
We will close if there are strong gusts of wind over 50mph, otherwise we are open in all weathers. Having a sauna in the rain, sleet and snow is the most invigorating thing! We can’t give refunds or credits for bad weather if we are open.


What is the parking like?
Weekends in the summer are very busy, better in winter. Check travel apps for traffic updates. During the week there is usually plenty of space on the nearby meters, either on Madeira Drive itself, or up on Marine Parade – you can then walk down the steps onto Madeira Drive. During busier times, there is a multi-storey car park at Brighton Marina, which is an approximate 20 minute walk along the seafront from us.