FAQs

General FAQs

Please come having recently showered as we only have cool showers for rinsing. Bring your swimwear (unless in a clothing optional session), 2 towels (1 for sitting on for hygiene reasons in the sauna and 1 for drying offf),  Sea Shoes/flip flops are a good idea as our pebbles are sharp and a bathrobe/swimrobe if you wish.  Day wear or underwear is not permitted in the saunas.

Please Do Not bring your own products and oils, for health and safety reasons, these can not be used in our Saunas, as they may react to the heat and release toxins, or create slippery surfaces. Our onsite treatments have been approved for in-Sauna use.

Changing room space is limited during busy periods, so it’s a good idea to come in easy, comfortable clothing to allow for a quick change with your jewellery removed or left at home.

Children aged 6 – 15 years are welcome at Beach Box in a privately hired sauna only. We regret that they cannot join our communal sessions. They must be accompanied by a responsible adult on a ratio of 1 adult to 2 children. We occasionally hold specified child-friendly events where the T&Cs will be displayed on the booking page.

Children under 16 must not be left unaccompanied at any time, in or out of the saunas, and are regretfully not permitted to use the cold plunge pools for insurance purposes.

Beach Box Spa, Banjo Groyne, 285 Madeira Drive, Brighton BN2 1EN – Find us at the bottom of Dukes Mound, behind the Volks Railway Workshop on the Banjo groyne – a great spot for sea dips!

If in doubt, search ‘Beach Box Spa, Madeira Drive into Google Maps.

Yes, if you buy individual tickets.  Leil seats 6 people, Loyly seats 8 and Lotta seats 9.

Private Hire is available in 90 minute sessions only – To reserve yours book all 6 tickets in Leil, all 8 in Loyly or all 9 in Lotta sauna, as one group.  Once you’ve booked your sauna, please email us if you would like to add more people as capacity for private hire is slightly higher in Lotta – 12ppl.

We can only accept private hire bookings as a single group booking, rather than individual bookings.

We endeavour to offer freeflow across the site where possible, to give you the opportunity to try our 3 different saunas and heat experiences. We will always aim to have one sauna as a dedicated quiet space. Occasionally, saunas in use may vary depending on any private events on the day.

Off-Peak: Sun after 5pm | Mon–Thurs (closed Tues) | Fri before 5pm

Peak: Fri after 5pm | Sat all day | Sun before 5pm | Bank Holidays

Yes!! 
Head over to our Beach Box Members Club for full details and become part of the sauna family. 🔥

Yes, Log into your Bookeo account and go to ‘Your bookings’. Click on the session you want to add to and it will show you a list of available treatments you can choose from.

You can also purchase them on the day.  

Our platters, masks and scrubs are per person, but they can be shared between 2 if less product is required.

We will close during adverse weather conditions such as strong gusts of wind and in the case of an electrical storm.  Otherwise we are open in all weathers. Having a sauna in the rain, sleet and snow is the most invigorating thing! We can’t give refunds or credits for bad weather if we deem it safe to be open.

Saunas, sea plunges and alcohol don’t mix well and can make accidents happen, so we have a strict no-alcohol policy at our spa. We also reserve the right to deny entry to anyone who we deem to be under the influence of drugs or alcohol, without a refund or credit. You are welcome to bring along soft drinks to re-hydrate you during your visit. You can bring nibbles too if required (salty is good for post sauna mineral replacement) but we don’t allow food inside the saunas themselves.

All leftovers, rubbish and recycling must be taken off site with you afterwards please. We do not have washing up facilities.

In a shared public session everybody must cover up below the waist, at all times. Tops are optional. 

If you were to book one of our saunas for exclusive use, you’re welcome to sauna naked, however everybody will need to cover up below the waist outside of the sauna and in the shower/plunge areas, as this is open to the public. This could be with a hammam towel that you don’t mind getting wet.

We have changing rooms onsite and cold, freshwater showers. Small lockers for wallets and phones are available – ask at reception if required.

 Yes you can purchase a gift voucher here.

Select the amount you would like to give and after checkout you will see an option to create a personalised gift card to send to the recipient.

Add a message and it’s ready for you to email or print off and send in a card.

The recipient can then book the session or event of their choice. They are ‘smart’ coupons so they can be used multiple times across our saunas until the balance is used up.

Please note: We cannot offer cash refunds for unused vouchers/credits.

Yes on street meters nearby using the pay by phone app.  Weekends in the summer are very busy, better in winter.  During the week there is usually plenty of space on the nearby meters, either on Madeira Drive itself, or on Marine Parade – you can then walk down the steps onto Madeira Drive. During busier times, there is a free multi-storey car park at Brighton Marina, which is an approximate 15 minute walk along the seafront from us.

We believe sauna is for everyone. Check out our Concessions page for full details.

Booking FAQs

All our sessions and memberships are bookable via Bookeo, a specialist booking system. To book a session with us you will need to LOGIN – you can create an account here or you will be prompted to create an account when you make your first booking.

If you want to change to a different date, time or no. of people and it is within our cancellation period – you can amend your booking and add treatments up to 3 days before your session by going to your Bookeo account.

Please read our cancellation policy before you cancel.

If you are within the allowed cancellation period, Log into your Bookeo account and go to ‘Your Bookings’. You can then select to cancel the session.

Important! If you have cancelled a booking you need to request a Beach Box Credit or refund by emailing hello@beachboxspa.co.uk Our cancellation policy applies.

Please note: We regret that we can not offer cash refunds for unused credits/vouchers.

Please read our cancellation policy carefully before booking

72 hours notice is required for a full refund. Credits can be given if you give us at least 48 hours notice.
We regret that we can’t offer any refunds, credits or reschedule with less than 48 hours notice.

BOOKING PROTECTION FEE £1.50 per person (non-refundable) – Optional, but highly recommended! This option is available when you make your booking on the individual sauna or event page.
Receive credits (no refunds) for the full amount of your booking if you need to cancel less than 48 hours prior to your slot. You must cancel a minimum of 2 hours before the slot begins, we can not issue credits retrospectively for no shows.
Please Note: Booking Protection is not applicable to large bookings of more than 1 sauna, and/or private sauna master hire, or Festive holiday sessions (24/25/26/31st Dec & 1st Jan).

FOR LARGER BOOKINGS OF MORE THAN 1 SAUNA, it’s slightly different. We need 7 full days notice for a full refund and 5 days notice for credits. We regret that we can’t give a refund or credits if it’s less than 5 days notice. Booking protection is not applicable to large bookings of more than 1 sauna.

Private Sauna Master Hire – We require a minimum of 48 hours notice to cancel a Sauna Master.

COURSES: are non-refundable. If you can’t make a session you may transfer your ticket to a friend – sorry no refunds.

Tested positive for Covid? Please let us know as soon as possible. If you can’t find anyone to take your place, then our usual cancellation policy will apply – Unless you have selected the booking protection fee.

PLEASE NOTE: We regret that we can not offer cash refunds for unused credits/vouchers.